About Us

The BatchMaster Story

BatchMaster Software is one of the market leaders in offering enterprise software solutions for the process manufacturing industries. With an in-depth industry analysis, gained through a vast industry experience with over 2,500 implementations worldwide, we clearly understand the unique industry challenges, and offer ERP solutions that are apt to support industry-specific operations and handle critical processes of the micro-verticals. Emerging and growing formula-based, process manufacturers around the globe have come to rely upon BatchMaster® to manage nearly every aspect of their manufacturing and distribution operations. With headquarter in Laguna Hills, BatchMaster has its offices in New Jersey, India, Mexico, and New Zealand.

As an industry leading software vendor in the process manufacturing market, our primary objective continues to be the investment in, and the delivery of cost-effective, off-the-shelf and reliable ERP solutions that meet our customers’ unique needs.

Our History

As they say a journey of a thousand miles begins with one small step, the seeds of BatchMaster were sown in the year 1981, when Pacific Micro Software Engineering was founded in the United States by Randy Peck. Originally a manufacturer of paint formulation products, the company witnessed a major shift when in the year 1988, BatchMaster DOS version 2.0 was released with a full suite of process manufacturing modules. Later, in the year 1992, the name of the organization was formally changed to BatchMaster Software Corporation. The year 2000 became witness to another milestone in this journey, as eWorkplace Solutions, Inc. acquired BatchMaster Software Corporation. The company then started the project to come up with Windows-based application software. In 2001, Infocus Solutions Pvt. Ltd. (ISPL) was formed in Indore, India to finish the project. ISPL started its operation with a team of seven people and within four years, more than hundred people were working for the organization. The company formally announced its India operations in 2006 and changed the name to BatchMaster Software Pvt. Ltd. It has since gone from strength to strength. Today, BatchMaster has seven offices worldwide, and an experience of serving over 2,000 customers under its belt.

30 Years and Running

For over 30 years now, we have been empowering organizations streamline their production and bring their products to market faster, while reducing costs and complying with customer, industry-specific, and federal regulatory requirements in order to keep their customers happy and satisfied. Over the years, we have been fortunate to earn the repeat business of hundreds of customers ranging from start-ups, mid-sized companies, to even multinationals. Moreover, well-planned-executed implementation, intensive training, 24x7 support, ongoing research and development, continuous evolution and unlimited customization capability are the few other quintessence of our impressive track record from years.

Innovation is in Our DNA

Since our inception, we have focused on solving the challenges of the process manufacturing industries through innovation in our ERP solution suites. We have been consistently investing in technology & resources to enhance the efficiency of our products at operational levels. As a result, in the last decade, our efforts have resulted in enhancement of the many features of the BatchMaster software and in the development of industry-specific vertical software solutions like Pharmaceuticals, Food & Beverages, Specialty Chemicals, Paint & Coatings, and Personal care & Cosmetics.

Potential of BatchMaster Manufacturing has not remained unnoticed by industry giants like SAP, Microsoft, etc., which have joined hands with BatchMaster, and we are proud to introduce new software suites like BatchMaster Manufacturing for SAP Business One and BatchMaster Manufacturing for Microsoft Dynamics GP. Today, we offer a leading process manufacturing suite that has a proven integration to QuickBooks, Sage 100 & 300, Microsoft Dynamics GP and SAP Business One. We are a Microsoft Gold Certified Partner and reseller of SAP Business One. As an SAP OEM partner, we offer a specialized ERP solution, available on premise and in the cloud, for those process manufacturing customers requiring an end-to-end, world-class ERP solution.

A Culture that Celebrates Talent

At BatchMaster, we truly believe that we are only as great as the people who choose to work with us. Hence, we are committed to creating an environment that attracts and sustains a creative, passionate, and driven workforce and encourages a healthy work-life balance, so that together we can come up with high-caliber products for our clients.

BatchMaster employs over 500 professionals, about half of which are in Research and Development, who together contribute to the development and delivery of our industry-specific ERP solutions. Our staff keeps tabs on the latest trends, challenges, regulations, and best practices in our targeted process industries, such as food, chemical, nutraceutical and pharmaceutical, as well as the latest technology advances, ensuring that these areas are addressed in our current and future products and services.

Driven by our customers’ needs, our professional services team helps them identify their business and manufacturing objectives and requirements, and configure their delivered solution to meet these requirements. Experienced customer support staff in conjunction with comprehensive education services ensures our customers maximize their investment in their BatchMaster application as part of our lower cost of ownership initiative.

We at BatchMaster also understand the importance of inclusion and diversity, and hence celebrate different festivals, and personal as well as organizational milestones together.

Awards & Certifications

2015 - ISO 9001:2008 Certification
2018 – ‘Customer’s Choice Award’ by Software Suggest
2018 – ‘Committed to Deliver Award’ by Software Suggest
2018 - ISO 9001:2015 Certification
2018 – ‘BRAND LEADERSHIP AWARD’ at Madhya Pradesh Best Brand Awards
2019 – ‘Best Value Award’ by Software Suggest
2019 - ISO 27001:2013 Certification for Information Security

BatchMaster at a Glance

30+ years of experience
ERP solutions for small to mid-sized industries
SAP B1 and Microsoft-certified solution
Over 40,000 users worldwide
Headquartered in California, with footprints across the world
Global presence with offices in 3 continents- North America, Australia, and Asia

7 offices round the globe
Available in 3 languages- English, Chinese, and Spanish
Original developer of formulation system in ERP
Consistent record of never exceeding implementation time of 350 to 500 hours*
Actual project plan may vary depending on number of users and project scope assessment

At Your Service, Always!

If you have a general or sales query for us, or if you want to talk to someone from our team, just drop us an email at sales@batchmaster.com, and we will get back to you at the earliest. You can also follow along on our social media channels- Twitter, Facebook, LinkedIn, and YouTube, and stay connected.

We love sharing our ideas on ERP technology with the world. You can read industry brochures, white papers, case studies, e-books, and infographics, and even watch presentations and videos in our Resource Center section. You can also read up on the latest trending topics in the ERP space on our company Blog. To catch all the updates on whatever’s happening in our organization, and to read our press releases, you can check the News section.

You can reach out directly to Sanjay Panjwani, our Managing Director, on LinkedIn, and Chirag Panjwani, our Operations Manager, on LinkedIn.

If you’re just browsing, enjoy while you are here. Thinking of becoming a customer? We’d love to have you. Either way, thanks for visiting BatchMaster Software.

About us

BatchMaster Software is one of the market leaders in offering enterprise software solutions for the process manufacturing industries. With an in-depth industry analysis, gained through a vast industry experience with over 2000 implementations worldwide, we clearly understand the unique industry challenges. BatchMaster offers ERP solutions that are apt to support industry specific operations and handles critical processes of the micro-verticals. Process manufacturing companies around the globe have come to rely upon BatchMaster® to manage nearly every aspect of their manufacturing distribution, finance & accounting, Quality Control, Compliance and HR- related operations. With headquarter in Laguna Hills, BatchMaster has its offices in New Jersey, India and New Zealand.